15. Frequently asked questions (FAQ)
**I can't sign in — it says to confirm my email.** The account exists but the email isn't confirmed. Use the **resend** link in the error and click the button in the confirmation email. (1.2)
Account & access
I can't sign in — it says to confirm my email. The account exists but the email isn't confirmed. ...
Agenda & bookings
Why are no times available? Possible causes: the day is closed (hours or special hours), the staf...
Public page
What's my page's address? .../p/your-slug (set in the editor). On Pro+ you can enable your-slug....
Messages & credits
What placeholders can I use in templates? E.g. %NAME%, %BUSINESS_NAME%, %DATE_LONG%, %SERVICE...
Plans & billing
How do I change plan? In Subscriptions, pick the plan and period (monthly/yearly) and pay via Str...
Data & privacy (GDPR)
A customer asked to delete their data. Use Anonymize on the customer record: personal data is irr...
Mobile
How do I see the agenda in my phone calendar? Create a calendar feed (iCal) and add it to iPhone/...