6. Messages & notifications
Rezvy automatically sends messages to customers (confirmation, changes, cancellation and reminders), by **email** and/or **SMS**. Configure everything in **Messages** (under the Settings menu).
Introduction
Rezvy automatically sends messages to customers (confirmation, changes, cancellation and reminder...
6.1 Channels and templates
Toggle the Email and SMS channels. For each event (Created, Changed, Cancelled, Reminder) and cha...
6.2 Reminders and confirm-by-link
Set the lead time for reminders (hours before the appointment). Every message includes a /c/{tok...
6.3 SMS and Email credits
Your plan includes a monthly allowance of emails and SMS. When it runs out, sending consumes purc...
6.4 SMS sender
You can set the sender name for SMS on the Messages page. Until it's approved, SMS go out with th...
6.5 Tips & troubleshooting
"Messages don't go out": check the channel (Email/SMS) is on, the customer has that channel's con...