6.1 Channels and templates

1. Toggle the Email and SMS channels.
2. For each event (Created, Changed, Cancelled, Reminder) and channel, edit the subject and the body of the template. You can use placeholders that are substituted automatically, e.g. %NAME%, %BUSINESS_NAME%, %DATE_LONG%, %SERVICE%, %STAFF%, %LINK%.
3. Use Reset to default to restore the original template.

📸 06-templates.png — Messages page with the email/SMS templates and the placeholders.