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Tips

Rezvy User Guide 12. Business settings

Change the timezone before creating bookings at scale — changing it shifts the meaning of "today/now" and the time reminders go out. Only enable the languages you actually serve — the public page offers switching between those. 💡 Scenario: a Lisbon business wi...

13. Contact & support

Rezvy User Guide

- **Live chat:** the chat widget is available across the site (bottom corner). - **Contact form:** open the **Contact** page (`/Contact`), fill in name, email and message. Your message opens a conversation with the support team.

Talk to us

Rezvy User Guide 13. Contact & support

Live chat: the chat widget is available across the site (bottom corner). Contact form: open the Contact page ( /Contact), fill in name, email and message. Your message opens a conversation with the support team. 📸 13-contact.png — Contact page and the chat wi...

Legal pages

Rezvy User Guide 13. Contact & support

In the site footer you'll find the Terms, Privacy and the GDPR section (data-subject rights).

Final tips

Rezvy User Guide 13. Contact & support

Start with chapters 1 and 2 to get your store running; then publish the public page (chapter 4) to take bookings online. Set up messages (chapter 6) to cut no-shows with automatic reminders. Use statistics (chapter 9) to understand your busiest days/hours.

14. End-to-end scenarios by business type

Rezvy User Guide

"From scratch" recipes for the most common business types. Each scenario stitches the steps from the earlier chapters into a practical sequence. Use them as a template and adapt the values.

Introduction

Rezvy User Guide 14. End-to-end scenarios by business type

"From scratch" recipes for the most common business types. Each scenario stitches the steps from the earlier chapters into a practical sequence. Use them as a template and adapt the values.

14.1 Barbershop / Salon (Per professional)

Rezvy User Guide 14. End-to-end scenarios by business type

Goal: customers book a service with a specific barber (or "no preference"). Agenda type: Per professional. Slot: 15 min. Min lead: 60 min. Max ahead: 30 days. (2.2) Hours: Tue–Sat 09:00–13:00 + 15:00–19:00 (lunch break). (2.3) Services: Haircut (15 min, €12)...

14.2 Clinic / Practice (Per professional)

Rezvy User Guide 14. End-to-end scenarios by business type

Goal: appointments with professionals and different durations per specialty. Type: Per professional. Slot: 30 min. (2.2) Hours: Mon–Fri 09:00–12:00 + 14:00–18:00; Sat 09:00–13:00. (2.3) Services: Consultation (30 min), Physiotherapy (45 min), Nutrition (30 ...

14.3 Restaurant (Per table)

Rezvy User Guide 14. End-to-end scenarios by business type

Goal: table bookings by party size, with the menu visible. Type: Per table. Slot: 60 min. (2.2) Hours: Mon–Sat 12:00–14:00 (lunch) + 19:00–21:00 (dinner). (2.3) Tables (Spaces): M1/M2 (2p), M3/M4 (4p), M5 (6p), M6 (8p) exclusive + "Bar" (4p) shared. (2.6) Me...

14.4 Padel / Courts (Per space)

Rezvy User Guide 14. End-to-end scenarios by business type

Goal: book courts by the hour, with payment. Type: Per space. Slot: 60 min. (2.2) Hours: every day 08:00–13:00 + 15:00–22:00. (2.3) Spaces: Court 1–4, exclusive, €24/reservation. (2.6) Payments: connect Stripe and require payment to confirm. (7) Booking wind...

14.5 Escape Room (Per space, per-person price)

Rezvy User Guide 14. End-to-end scenarios by business type

Type: Per space. Slot: 60 min. (2.2) Hours: Wed–Sun 14:00–22:00. (2.3) Rooms (Spaces): priced per person (e.g. €14–18), capacities 4/6/8, exclusive. (2.6) Payments: the total = per-person price × party size. (7)

14.6 Spa / Beauty studio (Per service)

Rezvy User Guide 14. End-to-end scenarios by business type

Goal: book treatments without fixing a specific professional. Type: Per service. Slot: 30 min (spa) or 15 min (studio). (2.2) Services: Massage, Facial, Manicure, Pedicure, Lashes, Brows. (2.5) Staff (optional): you can assign therapists; the professional is o...

14.7 Quick checklist (any business)

Rezvy User Guide 14. End-to-end scenarios by business type

Agenda type chosen and configured (2.2) Opening hours + special days (2.3 / 2.4) Services with duration, price and color (2.5) Spaces/tables, if applicable (2.6) Staff + per-store hours (2.7 / 2.8) Menu, if applicable (2.9) Public page published with slu...

15. Frequently asked questions (FAQ)

Rezvy User Guide

**I can't sign in — it says to confirm my email.** The account exists but the email isn't confirmed. Use the **resend** link in the error and click the button in the confirmation email. (1.2)

Account & access

Rezvy User Guide 15. Frequently asked questions (FAQ)

I can't sign in — it says to confirm my email. The account exists but the email isn't confirmed. Use the resend link in the error and click the button in the confirmation email. (1.2) I forgot my password. On "Sign in", click Forgot password and follow the ema...

Agenda & bookings

Rezvy User Guide 15. Frequently asked questions (FAQ)

Why are no times available? Possible causes: the day is closed (hours or special hours), the staff member doesn't work that day, the min/max lead or the daily cap were reached, or there's a conflict. (2.2 / 2.3 / 2.8) Can I have a lunch break? Yes — set two ra...

Public page

Rezvy User Guide 15. Frequently asked questions (FAQ)

What's my page's address? .../p/your-slug (set in the editor). On Pro+ you can enable your-slug.rezvy.app. (4.3) What language does the page appear in to customers? The business's language (and the additional ones you offer), not the site's global language. (...