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7.3 How the customer pays
When payments are enabled, on confirming the booking the customer is taken to Stripe checkout. Th...
6.5 Tips & troubleshooting
"Messages don't go out": check the channel (Email/SMS) is on, the customer has that channel's con...
Introduction
You can ask customers to pay at booking time, through Stripe. (Available on plans with online pay...
6.2 Reminders and confirm-by-link
Set the lead time for reminders (hours before the appointment). Every message includes a /c/{tok...
6.3 SMS and Email credits
Your plan includes a monthly allowance of emails and SMS. When it runs out, sending consumes purc...
6.4 SMS sender
You can set the sender name for SMS on the Messages page. Until it's approved, SMS go out with th...
Introduction
Rezvy automatically sends messages to customers (confirmation, changes, cancellation and reminder...
6.1 Channels and templates
Toggle the Email and SMS channels. For each event (Created, Changed, Cancelled, Reminder) and cha...
5.2 Duplicates and merging
When the system detects a likely duplicate (same phone/email in different records), it shows a ba...
5.3 Anonymization (GDPR)
To honour the right to erasure, use Anonymize on the customer's row: the personal data (name, con...
5.4 Tips & troubleshooting
Customer with no contact: a customer must have phone or email (at least one). With no contact, th...
Introduction
The Customers tab is your business's customer base (shared across the stores of the same business).
5.1 View and manage customers
The list shows name, contact, number of appointments and last visit, with search, sorting, store ...
4.6 How a customer books (the public flow)
The page guides the customer through a wizard: Choose — service / space / party size (and, in bar...
4.7 Tips & troubleshooting
"The link doesn't work": check the page is published and the store has Show reservations on. "I g...
4.3 Address (slug), subdomain and QR
In the Address card, set the slug (2–40 chars, lowercase/hyphens). The page lives at .../p/the-sl...
4.4 Per-store options
For each store, in the editor: Show reservations — allow booking at that store. Show menu — show ...
4.5 Preview, publish and install (PWA)
Use the preview (mobile/desktop) to check the look before sharing. When the page is published, it...
Introduction
The public page is your business's online "shop window": customers see your stores, services and ...
4.1 Open the editor
Go to Settings → Public Page (owner only). The editor has two sides: fields on the left, a live p...