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Audit log

Rezvy User Guide 12. Business settings

Every create/edit/delete by a staff member is recorded. View them under Settings → Audit, with fi...

Updated 3 months ago by Admin

Introduction

Rezvy User Guide 11. Sync to your phone

You can subscribe to a store's agenda in your phone calendar (Apple, Google, etc.). In the agenda...

Updated 3 months ago by Admin

11.1 Tips

Rezvy User Guide 11. Sync to your phone

The subscription updates itself in the phone calendar (it's not a one-time export). For a static ...

Updated 3 months ago by Admin

10.2 Staff across stores

Rezvy User Guide 10. Multi-store & teams

A staff member can be assigned to several stores, with a different service scope in each and per-...

Updated 3 months ago by Admin

10.3 Roles and access

Rezvy User Guide 10. Multi-store & teams

Role Appointments Store setup Business / Stores Employee ✓ — — Store admin ✓ ✓ — Business admin (...

Updated 3 months ago by Admin

10.4 Tips & troubleshooting

Rezvy User Guide 10. Multi-store & teams

Different timezones: if stores are in different timezones, set the correct business timezone (cha...

Updated 3 months ago by Admin

9.2 Tips

Rezvy User Guide 9. Statistics

💡 Scenario: you find Friday 18:00 is the peak and Tuesday morning is empty. Run a Tuesday morning...

Updated 3 months ago by Admin

10.1 Multiple stores

Rezvy User Guide 10. Multi-store & teams

Create stores in Settings → Stores → New store. Each store has its own hours, services, staff, me...

Updated 3 months ago by Admin

Introduction

Rezvy User Guide 9. Statistics

The Statistics page (available on the Business plan or higher) is a business analytics dashboard....

Updated 3 months ago by Admin

9.1 How to read the numbers

Rezvy User Guide 9. Statistics

Occupancy is approximate (bookings ÷ agenda slots × columns) — use it to compare days/hours, not ...

Updated 3 months ago by Admin

8.4 Custom plan

Rezvy User Guide 8. Plans & billing

The Custom plan is configured by a platform admin (limits and yearly price). It shows as pending ...

Updated 3 months ago by Admin

8.5 Credits and billing portal

Rezvy User Guide 8. Plans & billing

SMS/Email credits are bought on this page (dedicated cards) and never expire — they're used after...

Updated 3 months ago by Admin

8.6 Tips & troubleshooting

Rezvy User Guide 8. Plans & billing

"I can't downgrade": your current usage exceeds the target plan's limits. Reduce the over-limit r...

Updated 3 months ago by Admin

8.1 The plans

Rezvy User Guide 8. Plans & billing

Rezvy has four plans. Limits are per-business totals ( ∞ = unlimited): Free Pro Business Custom €...

Updated 3 months ago by Admin

8.2 View and change your plan

Rezvy User Guide 8. Plans & billing

Go to Subscriptions (under the Settings menu). You'll see the current plan, the usage bars (store...

Updated 3 months ago by Admin

8.3 Downgrading

Rezvy User Guide 8. Plans & billing

If your current usage exceeds the target plan's limits, the system shows a downgrade review with ...

Updated 3 months ago by Admin

7.4 Refunds and statuses

Rezvy User Guide 7. Customer payments

The payment is recorded in the appointment Details (amount, currency, date). The appointment stay...

Updated 3 months ago by Admin

7.5 Tips & troubleshooting

Rezvy User Guide 7. Customer payments

"The Stripe button is disabled": the current plan doesn't include online payments (chapter 8), th...

Updated 3 months ago by Admin

7.1 Connect your Stripe account

Rezvy User Guide 7. Customer payments

Go to Customer Payments (under the Settings menu). Click Connect Stripe and follow the Stripe onb...

Updated 3 months ago by Admin

7.2 Per-store payment rules

Rezvy User Guide 7. Customer payments

For each store, set: Payments enabled — on/off. Require payment — force payment to confirm, or le...

Updated 3 months ago by Admin