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Audit log
Every create/edit/delete by a staff member is recorded. View them under Settings → Audit, with fi...
Introduction
You can subscribe to a store's agenda in your phone calendar (Apple, Google, etc.). In the agenda...
11.1 Tips
The subscription updates itself in the phone calendar (it's not a one-time export). For a static ...
10.2 Staff across stores
A staff member can be assigned to several stores, with a different service scope in each and per-...
10.3 Roles and access
Role Appointments Store setup Business / Stores Employee ✓ — — Store admin ✓ ✓ — Business admin (...
10.4 Tips & troubleshooting
Different timezones: if stores are in different timezones, set the correct business timezone (cha...
9.2 Tips
💡 Scenario: you find Friday 18:00 is the peak and Tuesday morning is empty. Run a Tuesday morning...
10.1 Multiple stores
Create stores in Settings → Stores → New store. Each store has its own hours, services, staff, me...
Introduction
The Statistics page (available on the Business plan or higher) is a business analytics dashboard....
9.1 How to read the numbers
Occupancy is approximate (bookings ÷ agenda slots × columns) — use it to compare days/hours, not ...
8.4 Custom plan
The Custom plan is configured by a platform admin (limits and yearly price). It shows as pending ...
8.5 Credits and billing portal
SMS/Email credits are bought on this page (dedicated cards) and never expire — they're used after...
8.6 Tips & troubleshooting
"I can't downgrade": your current usage exceeds the target plan's limits. Reduce the over-limit r...
8.1 The plans
Rezvy has four plans. Limits are per-business totals ( ∞ = unlimited): Free Pro Business Custom €...
8.2 View and change your plan
Go to Subscriptions (under the Settings menu). You'll see the current plan, the usage bars (store...
8.3 Downgrading
If your current usage exceeds the target plan's limits, the system shows a downgrade review with ...
7.4 Refunds and statuses
The payment is recorded in the appointment Details (amount, currency, date). The appointment stay...
7.5 Tips & troubleshooting
"The Stripe button is disabled": the current plan doesn't include online payments (chapter 8), th...
7.1 Connect your Stripe account
Go to Customer Payments (under the Settings menu). Click Connect Stripe and follow the Stripe onb...
7.2 Per-store payment rules
For each store, set: Payments enabled — on/off. Require payment — force payment to confirm, or le...