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Audit log

Rezvy User Guide 12. Business settings

Every create/edit/delete by a staff member is recorded. View them under Settings → Audit, with fi...

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Introduction

Rezvy User Guide 11. Sync to your phone

You can subscribe to a store's agenda in your phone calendar (Apple, Google, etc.). In the agenda...

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11.1 Tips

Rezvy User Guide 11. Sync to your phone

The subscription updates itself in the phone calendar (it's not a one-time export). For a static ...

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10.2 Staff across stores

Rezvy User Guide 10. Multi-store & teams

A staff member can be assigned to several stores, with a different service scope in each and per-...

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10.3 Roles and access

Rezvy User Guide 10. Multi-store & teams

Role Appointments Store setup Business / Stores Employee ✓ — — Store admin ✓ ✓ — Business admin (...

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10.4 Tips & troubleshooting

Rezvy User Guide 10. Multi-store & teams

Different timezones: if stores are in different timezones, set the correct business timezone (cha...

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9.2 Tips

Rezvy User Guide 9. Statistics

💡 Scenario: you find Friday 18:00 is the peak and Tuesday morning is empty. Run a Tuesday morning...

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10.1 Multiple stores

Rezvy User Guide 10. Multi-store & teams

Create stores in Settings → Stores → New store. Each store has its own hours, services, staff, me...

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Introduction

Rezvy User Guide 9. Statistics

The Statistics page (available on the Business plan or higher) is a business analytics dashboard....

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9.1 How to read the numbers

Rezvy User Guide 9. Statistics

Occupancy is approximate (bookings ÷ agenda slots × columns) — use it to compare days/hours, not ...

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8.4 Custom plan

Rezvy User Guide 8. Plans & billing

The Custom plan is configured by a platform admin (limits and yearly price). It shows as pending ...

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8.5 Credits and billing portal

Rezvy User Guide 8. Plans & billing

SMS/Email credits are bought on this page (dedicated cards) and never expire — they're used after...

Updated 3 hours ago by Admin

8.6 Tips & troubleshooting

Rezvy User Guide 8. Plans & billing

"I can't downgrade": your current usage exceeds the target plan's limits. Reduce the over-limit r...

Updated 3 hours ago by Admin

8.1 The plans

Rezvy User Guide 8. Plans & billing

Rezvy has four plans. Limits are per-business totals ( ∞ = unlimited): Free Pro Business Custom €...

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8.2 View and change your plan

Rezvy User Guide 8. Plans & billing

Go to Subscriptions (under the Settings menu). You'll see the current plan, the usage bars (store...

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8.3 Downgrading

Rezvy User Guide 8. Plans & billing

If your current usage exceeds the target plan's limits, the system shows a downgrade review with ...

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7.4 Refunds and statuses

Rezvy User Guide 7. Customer payments

The payment is recorded in the appointment Details (amount, currency, date). The appointment stay...

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7.5 Tips & troubleshooting

Rezvy User Guide 7. Customer payments

"The Stripe button is disabled": the current plan doesn't include online payments (chapter 8), th...

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7.1 Connect your Stripe account

Rezvy User Guide 7. Customer payments

Go to Customer Payments (under the Settings menu). Click Connect Stripe and follow the Stripe onb...

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7.2 Per-store payment rules

Rezvy User Guide 7. Customer payments

For each store, set: Payments enabled — on/off. Require payment — force payment to confirm, or le...

Updated 3 hours ago by Admin