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After signing in you land directly on the Agenda (Appointments tab) — that's where you'll spend most of your time. Navigation is a two-row top bar. Top row: Logo (back to start). Store switcher — a pill with the active store; only appears if you have more than...

All operational configuration — hours, services, spaces, team, menu — belongs to a store. If you have several stores, first check which one is active in the store switcher (top-right) before touching settings. 🧭 Recommended order: (1) agenda type → (2) hours →...

Go to Settings → Stores and click Edit on the store. Fill in name, address, phone, email. Map location (optional, recommended): click the map or drag the marker to the store's door. The coordinates make the address clickable on the public page — the customer t...

This is the most important setting: it controls how bookings are structured and how the agenda is drawn. Go to Store setup → Agenda. Type Best for The agenda shows The booking asks for Per table (TimeSlot) restaurants horizontal Gantt, 1 row per table table + ...

Go to Store setup → Hours. For each weekday, toggle Open. Set one or more ranges per day. For a lunch break, create two ranges (e.g. 09:00–13:00 and 15:00–19:00) with + Period. The gap between them is closed. Save. The system validates and blocks overlapping...

For one-off dates that differ from the normal hours (holidays, events): Go to Store setup → Special hours and click Add. Pick the date. Mark Closed (the store takes no bookings that day) or set special ranges (e.g. mornings only). Optional: add a note (e.g. "C...

Go to Store setup → Services and click New service. Fill in: Name and description. Duration (minutes) — how much room the service takes in the agenda and the possible times. Price. Color — used to identify the service in the agenda (pick a gradient). Groups (o...

Applies to Per table and Per space agendas. Go to Store setup → Spaces. Click New space and set: Name (e.g. "Table 4", "Court 1", "Egypt Room"). Capacity — max people (optional). Price and pricing mode: per reservation (fixed) or per person (price × party size...

In Staff → New staff member: Name and color (used in the agenda to tell the member's column apart). Role (access): Employee — bookings only; no settings access; locked to the assigned store. Store admin — manages the store's settings (hours, services, agenda);...

Sets which hours each member works — useful when they differ from the store's. Example: the store is open 09:00–22:00, but Ann only works 09:00–14:00. Without a custom schedule the system would offer Ann's slots all day; with it, only 09:00–14:00. In the staff...

For businesses with a menu (e.g. restaurants), go to Store setup → Menu: Create categories (e.g. "Starters", "Mains", "Desserts"). Inside each, create items (name, description, price, image — uploaded and cropped in the editor). Drag by the handle to reorder c...

The fields in 2.2 control when a customer can book online: Minimum lead time — avoids "right now" bookings. Max days ahead — how far out you accept. Daily cap — limits bookings per day. On the current day, times already past (and within the minimum lead) drop ...

The Appointments tab is the heart of the daily routine: it shows the active store's agenda and is where you create, move, confirm and cancel bookings.

Use the toolbar at the top (prev/today/next + date picker + view picker) to switch: Day — the main working view. For Per professional / service / space: a grid with one column per professional/service/space and the hours running down. Bookings are colored bars...

Click + New booking (or click an empty slot in the agenda — it opens prefilled with the date/time/column). Date and time: the offered times respect the store hours, the staff schedule (2.8), the minimum lead time and conflicts. Unavailable ones appear struck t...

Click an appointment (the agenda bar, or the name in List view) to open Details — a read-only screen with: When, service/professional (or table/space + party size), status, price/payment, the customer contact, notes and the group siblings (if multi-service). A...

Pending — received, awaiting confirmation (unless the store has auto-confirm). Confirmed — by you or the customer. Cancelled — can be reopened. Awaiting payment — when an online payment is pending (chapter 7). For group (multi-service) bookings, when confirmin...

Drag a booking on the grid to change the time; drag to another column to change the professional / service / space. Resize from the edge (bottom on the grid, right on the Gantt) to change the duration. Each change asks for confirmation and is validated (hours,...