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"No times appear": the day may be closed (hours or special hours), the staff member may not work that day, or the minimum lead/daily cap were reached. "This professional can't do this service": the member's service scope at that store doesn't include the servi...

The public page is your business's online "shop window": customers see your stores, services and menu and book themselves, with your branding and colors. Each business has its own address (e.g. rezvy.app/p/my-business).

Go to Settings → Public Page (owner only). The editor has two sides: fields on the left, a live preview on the right (with a mobile / desktop toggle and store screens). 📸 04-page-editor.png — Public page editor with the themed live preview beside it.

Page title and subtitle. Logo and cover image — upload and crop the images in the editor (the logo also serves as the icon/favicon and the installable app). Color theme — pick one of the ready-made themes (40 light + 10 dark). The whole page is colored from th...

In the Address card, set the slug (2–40 chars, lowercase/hyphens). The page lives at .../p/the-slug. The editor shows live availability and validates the format. Custom subdomain (Pro+ plans): turn it on to also serve the page at the-slug.rezvy.app. (Needs DN...

For each store, in the editor: Show reservations — allow booking at that store. Show menu — show the menu on the store page. Store cover — its own image. Auto-confirm — incoming bookings become Confirmed right away (skips manual confirmation). Reorder — drag t...

Use the preview (mobile/desktop) to check the look before sharing. When the page is published, it's reachable at the address. Share the link/QR. The public page is installable as an app (PWA) on the customer's (and your team's) phone — it opens full-screen fro...

The page guides the customer through a wizard: Choose — service / space / party size (and, in barbershops, the professional or "no preference"). A cart sidebar shows the summary and total. Time — pick the day (day strip) and the time; only genuinely available ...

"The link doesn't work": check the page is published and the store has Show reservations on. "I get no bookings": check the booking window (2.2/2.10) and that there are available hours/staff. Subdomain: Pro+ only; without the plan, the page still works at ......

The Customers tab is your business's customer base (shared across the stores of the same business).

The list shows name, contact, number of appointments and last visit, with search, sorting, store filter and pagination. New customer: click New and fill in name + phone and/or email (at least one) and optionally the address. Edit/Delete: via the buttons on the...

When the system detects a likely duplicate (same phone/email in different records), it shows a badge. Click it to open the merge page and choose, field by field, which values to keep. The appointments of the removed record move to the kept one. 📸 05-merge.png...

To honour the right to erasure, use Anonymize on the customer's row: the personal data (name, contacts, address and notes) is irreversibly scrubbed, but the appointments and statistics remain (without identifying the person). The customer is flagged as anonymi...

Customer with no contact: a customer must have phone or email (at least one). With no contact, the appointment still saves, but the customer isn't created/linked and gets no notifications. Phone numbers: stored in international format (E.164). Use the country ...

Rezvy automatically sends messages to customers (confirmation, changes, cancellation and reminders), by email and/or SMS. Configure everything in Messages (under the Settings menu).

Toggle the Email and SMS channels. For each event (Created, Changed, Cancelled, Reminder) and channel, edit the subject and the body of the template. You can use placeholders that are substituted automatically, e.g. %NAME%, %BUSINESS_NAME%, %DATE_LONG%, %SE...

Set the lead time for reminders (hours before the appointment). Every message includes a /c/{token} link where the customer can confirm or cancel themselves. An SMS reminder can be automatically skipped if the appointment is already confirmed.

Your plan includes a monthly allowance of emails and SMS. When it runs out, sending consumes purchased credits (which never expire). The Messages page shows the balance and a Buy credits link. In Subscriptions you'll find the "Buy SMS credits" and "Buy email c...