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10.2 Staff across stores

Rezvy User Guide 10. Multi-store & teams

A staff member can be assigned to several stores, with a different service scope in each and per-store working hours (see 2.8). When they have access to more than one store, they also see the store switcher.

10.3 Roles and access

Rezvy User Guide 10. Multi-store & teams

Role Appointments Store setup Business / Stores Employee ✓ — — Store admin ✓ ✓ — Business admin (owner) ✓ ✓ ✓ The owner is also created as a staff member with access to all stores. Set each member's role in their edit page (see 2.7).

10.4 Tips & troubleshooting

Rezvy User Guide 10. Multi-store & teams

Different timezones: if stores are in different timezones, set the correct business timezone (chapter 12) — it's the reference for "today/now" and reminders. A staff member not showing in a store: check they have an assignment ( StaffMemberStore) for that stor...

Introduction

Rezvy User Guide 11. Sync to your phone

You can subscribe to a store's agenda in your phone calendar (Apple, Google, etc.). In the agenda toolbar, click Sync to phone (or open Calendar Export). Create a feed and choose what to export: the whole store, one or more professionals, or one or more servic...

11.1 Tips

Rezvy User Guide 11. Sync to your phone

The subscription updates itself in the phone calendar (it's not a one-time export). For a static copy, use the .ics download. Revoke a feed if the link is shared by mistake — it stops working immediately. Include customer details only in private feeds; for a c...

Introduction

Rezvy User Guide 12. Business settings

Under Settings → Business you manage the data that applies to the whole business (all stores). General data — name, category, contacts. Timezone — pick the business timezone from the list. It's the single source of "today"/"now" and time conversion across ever...

Audit log

Rezvy User Guide 12. Business settings

Every create/edit/delete by a staff member is recorded. View them under Settings → Audit, with filters by operation, resource, colleague, date and text. 📸 12-audit.png — Audit page with filters.

Tips

Rezvy User Guide 12. Business settings

Change the timezone before creating bookings at scale — changing it shifts the meaning of "today/now" and the time reminders go out. Only enable the languages you actually serve — the public page offers switching between those. 💡 Scenario: a Lisbon business wi...

Talk to us

Rezvy User Guide 13. Contact & support

Live chat: the chat widget is available across the site (bottom corner). Contact form: open the Contact page ( /Contact), fill in name, email and message. Your message opens a conversation with the support team. 📸 13-contact.png — Contact page and the chat wi...

Legal pages

Rezvy User Guide 13. Contact & support

In the site footer you'll find the Terms, Privacy and the GDPR section (data-subject rights).

Final tips

Rezvy User Guide 13. Contact & support

Start with chapters 1 and 2 to get your store running; then publish the public page (chapter 4) to take bookings online. Set up messages (chapter 6) to cut no-shows with automatic reminders. Use statistics (chapter 9) to understand your busiest days/hours.

Introduction

Rezvy User Guide 14. End-to-end scenarios by business type

"From scratch" recipes for the most common business types. Each scenario stitches the steps from the earlier chapters into a practical sequence. Use them as a template and adapt the values.

14.1 Barbershop / Salon (Per professional)

Rezvy User Guide 14. End-to-end scenarios by business type

Goal: customers book a service with a specific barber (or "no preference"). Agenda type: Per professional. Slot: 15 min. Min lead: 60 min. Max ahead: 30 days. (2.2) Hours: Tue–Sat 09:00–13:00 + 15:00–19:00 (lunch break). (2.3) Services: Haircut (15 min, €12)...

14.2 Clinic / Practice (Per professional)

Rezvy User Guide 14. End-to-end scenarios by business type

Goal: appointments with professionals and different durations per specialty. Type: Per professional. Slot: 30 min. (2.2) Hours: Mon–Fri 09:00–12:00 + 14:00–18:00; Sat 09:00–13:00. (2.3) Services: Consultation (30 min), Physiotherapy (45 min), Nutrition (30 ...

14.3 Restaurant (Per table)

Rezvy User Guide 14. End-to-end scenarios by business type

Goal: table bookings by party size, with the menu visible. Type: Per table. Slot: 60 min. (2.2) Hours: Mon–Sat 12:00–14:00 (lunch) + 19:00–21:00 (dinner). (2.3) Tables (Spaces): M1/M2 (2p), M3/M4 (4p), M5 (6p), M6 (8p) exclusive + "Bar" (4p) shared. (2.6) Me...

14.4 Padel / Courts (Per space)

Rezvy User Guide 14. End-to-end scenarios by business type

Goal: book courts by the hour, with payment. Type: Per space. Slot: 60 min. (2.2) Hours: every day 08:00–13:00 + 15:00–22:00. (2.3) Spaces: Court 1–4, exclusive, €24/reservation. (2.6) Payments: connect Stripe and require payment to confirm. (7) Booking wind...

14.5 Escape Room (Per space, per-person price)

Rezvy User Guide 14. End-to-end scenarios by business type

Type: Per space. Slot: 60 min. (2.2) Hours: Wed–Sun 14:00–22:00. (2.3) Rooms (Spaces): priced per person (e.g. €14–18), capacities 4/6/8, exclusive. (2.6) Payments: the total = per-person price × party size. (7)

14.6 Spa / Beauty studio (Per service)

Rezvy User Guide 14. End-to-end scenarios by business type

Goal: book treatments without fixing a specific professional. Type: Per service. Slot: 30 min (spa) or 15 min (studio). (2.2) Services: Massage, Facial, Manicure, Pedicure, Lashes, Brows. (2.5) Staff (optional): you can assign therapists; the professional is o...