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14.7 Quick checklist (any business)
Agenda type chosen and configured (2.2) Opening hours + special days (2.3 / 2.4) Services with duration, price and color (2.5) Spaces/tables, if applicable (2.6) Staff + per-store hours (2.7 / 2.8) Menu, if applicable (2.9) Public page published with slu...
Account & access
I can't sign in — it says to confirm my email. The account exists but the email isn't confirmed. Use the resend link in the error and click the button in the confirmation email. (1.2) I forgot my password. On "Sign in", click Forgot password and follow the ema...
Agenda & bookings
Why are no times available? Possible causes: the day is closed (hours or special hours), the staff member doesn't work that day, the min/max lead or the daily cap were reached, or there's a conflict. (2.2 / 2.3 / 2.8) Can I have a lunch break? Yes — set two ra...
Public page
What's my page's address? .../p/your-slug (set in the editor). On Pro+ you can enable your-slug.rezvy.app. (4.3) What language does the page appear in to customers? The business's language (and the additional ones you offer), not the site's global language. (...
Messages & credits
What placeholders can I use in templates? E.g. %NAME%, %BUSINESS_NAME%, %DATE_LONG%, %SERVICE%, %STAFF%, %LINK%. (6.1) I used up my SMS/Email allowance — now what? Buy credits (they never expire) on the Subscriptions page; they're used after the allowanc...
Plans & billing
How do I change plan? In Subscriptions, pick the plan and period (monthly/yearly) and pay via Stripe. (8.2) It won't let me downgrade. Your current usage exceeds the target plan's limits. Reduce the over-limit resources and confirm. (8.3)
Data & privacy (GDPR)
A customer asked to delete their data. Use Anonymize on the customer record: personal data is irreversibly scrubbed, but the history/statistics remain without identifying them. (5.3) Is there a record of who did what? Yes — Settings → Audit logs creates/edits/...
Mobile
How do I see the agenda in my phone calendar? Create a calendar feed (iCal) and add it to iPhone/Google; it updates itself. (11) Didn't find your answer? See Contact & support.