4.6 How a customer books (the public flow)

The page guides the customer through a wizard:

1. Choose — service / space / party size (and, in barbershops, the professional or "no preference"). A cart sidebar shows the summary and total.
2. Time — pick the day (day strip) and the time; only genuinely available times appear (crossing store hours, professional hours and conflicts).
3. Confirm — fill in name/contact and confirm. If the store has payments on, it goes to Stripe checkout (chapter 7).

After booking, the customer gets the confirmation by email/SMS and can confirm or cancel themselves via the /c/{token} link in the message.

📸 04-customer-flow.png — Public wizard at the Time step, with the cart sidebar.

📸 04-success.png — Booking confirmation screen (with the services summary/timeline).

💡 The public page appears in the business's language (and the additional ones you offer), not the site's global language. Set the languages in Settings → Business (chapter 12).