3.3 Appointment details and history

Click an appointment (the agenda bar, or the name in List view) to open Details — a read-only
screen with:
When, service/professional (or table/space + party size), status, price/payment, the
customer contact, notes and the group siblings (if multi-service).
Activity timeline — created, confirmed, cancelled, reopened, rescheduled, payment received —
with who did it ("· Customer" or "· Name (Staff)").
Notification history — what was sent, when and on which channel.
From here: Confirm / Cancel / Reopen, Resend confirmation, or Edit.
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03-details.png — Details screen with the activity timeline and the notification history.