3.2 Create an appointment Click + New booking (or click an empty slot in the agenda — it opens prefilled with the date/time/column). Date and time: the offered times respect the store hours, the staff schedule (2.8), the minimum lead time and conflicts. Unavailable ones appear struck through. Customer: name + phone and/or email (at least one if you want the customer to get notifications). The customer is created/linked automatically on save. Booking details (per agenda type): Per professional: service + professional. Per service: service (professional optional). Per space / table: space/table + party size. Notes (optional). Save. Multi-service (Per professional): add several services for the same customer; each can have a different professional (or "no preference"), chained back-to-back. It creates one booking per service, linked as a group. Recurring: tick the repeat option (e.g. weekly) and the end date. (Multi-service bookings can't be recurring.) 📸 03-create-appointment.png — Create form: customer, service, professional and the list of available times. 📸 03-multi-service.png — Multi-service booking with several services and professionals. ⚠️ If you try to book outside the staff member's hours, or clashing with another booking, the form shows the error and won't save — fix the time/professional.